Windows specialist · Human-readable diagnostics

When your AI coding tools stall, find the real cause first.

Focused support for Codex, Claude Code, MCP, plugins, PowerShell, Git Bash, networking, and remote scripts. Get a free first-pass diagnosis before paying for a repair.

  • Read-only first
  • Backup before changes
  • No secret sharing
Environment check / Windows 11Read-only
Checks12
Needs action3
Estimated18min
Codex install and authHealthy
Plugin marketplaceManifest missing
MCP connectorAuth issue
Git Bash pathHealthy
Remote script endingsCRLF found
Recommended next stepBack up configuration, then repair the marketplace manifest.
Installed plugin is missingMCP stays failedNotion searches but cannot fetchbash cannot find an existing scriptWebSocket keeps timing out

Free tool

Generate a first-pass diagnosis in 30 seconds

This browser-only check does not read your computer. It produces a troubleshooting order and a sanitized support request.

1. Which tool is affected?
2. Which symptom is closest?
3. Error message (optional)

Never paste passwords, tokens, identity documents, or wallet keys.

Common failures

They look random, but usually have repeatable causes

01

A plugin is enabled but missing everywhere

The marketplace manifest may be absent, the individual skill may be disabled, or the cache version may not match.

Plugins
02

Notion can search but cannot fetch page content

Plugin loading, OAuth, workspace connection, and page-level permissions need separate tests.

MCP / OAuth
03

bash cannot execute a file that clearly exists

Windows CRLF can contaminate a path or shebang after a script is copied to Linux.

Windows / Linux
04

WebSocket times out while some requests still work

HTTPS fallback may keep the product usable. The warning should be separated from a real outage.

Network

Transparent pricing

Diagnose first. Pay only when the scope is clear.

Fixed-scope launch pricing. We confirm the issue and risk before charging.

Self-service

Free diagnosis

For identifying the likely direction.

¥0forever
  • Browser-based symptom check
  • Troubleshooting order
  • Sanitized support request
Start now
Full setup

AI dev environment

For clean installation and configuration.

¥399from
  • Codex / Claude Code
  • Git, Node, Python
  • MCP and plugins
  • Backup and handoff notes
Describe your setup

Safety boundary

Repair the environment, not take over the computer.

Every action should be explainable, verifiable, and reversible.

Read-only diagnosis first

Collect versions, paths, and status before changing the system.

Backup before changes

Keep timestamped copies and record each modification.

Secrets stay local

Never send passwords, tokens, API keys, SSH keys, or wallet keys.

Verify the real workflow

A command exiting successfully is not enough; the actual tool must work.

Real inquiry form

Send the issue. We confirm scope before charging.

Your inquiry is stored in Cloudflare D1 and delivered through Email Routing. Never include passwords, tokens, API keys, SSH keys, or wallet keys.

Public support emailsupport@aideals.cloud
Target responseWithin 24 hours
Working principleRead first, back up next

FAQ

Before you submit

Can I request paid support now?

Yes. Submit the form first. We confirm scope and risk before quoting; nothing is charged automatically.

Why not ask Codex or Claude to repair itself?

Try that first. This service is for repeated failures, multi-layer configuration issues, or cases that need controlled backup and verification.

Will you see my code and private files?

The initial form does not read your computer. Any later file access must be explained and limited to the agreed scope.

Do you support macOS or Linux?

The launch version focuses on Windows, where path, encoding, PowerShell, WSL, and Git Bash failures overlap most often.

Do not reinstall everything yet

Describing the symptom clearly often solves half the problem.

Submit a real inquiry